Online Legal Services Platform Market Size, Share, Growth, and Industry Analysis, By Type (Websites and Mobile APPs), By Application (Legal Documents, AI Problem-Solving and Personal Enquiry) and Regional Forecast to 2032

Updated On: 26 August 2024

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ONLINE LEGAL SERVICES PLATFORM MARKET REPORT OVERVIEW

The global Online Legal Services Platform Market size was USD 349 million in 2023 and the market is projected to touch 828.05 million by 2032, exhibiting a CAGR of 9.2% during the forecast period.

The Online Legal Services Platform Market has grown rapidly in the last few years due to change in generation, modernization in the use of technology and the demand of professional legal services. These are services that are provided by these platforms include drafting of legal documents, consultation, and provision of legal advise via the internet for everybody including businesses. The services are readily available, cheap, and flexible, thus appealing to users who do not want, or cannot afford to attend a lawyer’s office. Also, technology has played a role in these developments by introducing superior and secure artificial intelligence as well as blockchain for the platforms.

Another factor is the changing legislation, as well as the growth of the legal burden in various spheres of business. It is especially valuable for small and medium-sized enterprises, startups, and freelancers since there is virtually no access to legal organizations and services, unless through these platforms that allow SMEs to use legal services which are otherwise unprofitable for them. Thus, it would be reasonable to state that the reports of market growth for Online Legal Services Platforms increase, while additional improvements and connections are to expand the range of available services and raise clients’ satisfaction level.

COVID-19 IMPACT: Acceleration of Digital Transformation to Boost Market Growth Significantly

The global COVID-19 pandemic has been unprecedented and staggering, with the Online Legal Services Platform Market experiencing higher-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden market growth reflected by the rise in CAGR is attributable to market’s growth and demand returning to pre-pandemic levels.

The increase in the need for remote communications played a role in advancing the use ICTs as part of the legal sector and the development of online legal services. Due to limited physical meetings, there was an increase in telephone consultations and video conferences, which helped the legal specialists to continue engaging with their clientele. As a result of the pandemic there were restrictions in movement and closure of premises, and hence people and lawyers who were in operations sought for online platforms to carry out their concerns.

An increase in online legal services brought with it an adaptation of the service section to accommodate COVID-19 relevant legal advice including employment law, contract issues and legal health concerns. They noticed a shift in the trend and especially got used to online legal services and this could change the direction of clients even after they opened up the activities due to the pandemic. The market is anticipated to boost the Online Legal Services Platform Market growth following the pandemic.

LATEST TRENDS

"Technological Advancements to Drive Market Growth"

AI and machine learning are widely used in online legal applications to solve problems of the routine type, including document analysis and the search for case law or precedents. This extends provider and clients’ efficiency and is cost-effective. Digital application of blockchain technology is used in legal processes for improving their security and transparency. Cryptocurrencies and Blockchain app solutions including smart contracts and secure data storage solutions are examples of rising interest technology solutions in the market. There are some new and distinctively virtual types of law firms that exist solely in the cyber space. These firms provide various professional services without costly infrastructure common to firms based in physical building thus conveyancing services are cheaper. These latest developments are anticipated to boost the Online Legal Services Platform Market share.

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ONLINE LEGAL SERVICES PLATFORM MARKET SEGMENTATION

By Type

Based on type the global market can be categorized into Websites and Mobile APPs.

• Websites: Legal websites are full-service legal processes and encompass many services; they provide documents, research, and consultation. The usually can find a range of legal services or legal forms and tools for different legal problems.
• Mobile Apps: Alternate methods of accessing services through mobile applications are beneficial since they allow for the services to be accessed at any time and from any location. It can be easily accessed and legal issues can be handled on the go hence increasing the access of legal help.

By Application

Based on application the global market can be categorized into Legal Documents, AI Problem-Solving and Personal Enquiry.

• Legal Documents: Technology solutions of online legal service providers also provide solutions for drafting and preparation of legal documents. People can create legal documents and contracts with the help of fill-in-the-blank styles questionnaires. This service eliminates the need for one to draft documents manually and also helps to check standard compliance of the documents.
• AI Problem-Solving: Machine learning now used in the online legal portals has the capabilities of analysing a host of documents and cases and statutes within a short span of time. This is faster than having to search the internet through the bar of titles and trying to discover what articles can be beneficial to legal professionals and users.
• Personal Enquiry: Online legal platforms offer virtual consultation services, where users can schedule and conduct video calls with licensed legal professionals. This allows clients to receive personalized legal advice and discuss their specific legal matters face-to-face, albeit virtually.

DRIVING FACTORS

"Increasing Demand for Accessible Legal Services to Boost the Market"

One reason that is frequently cited is the demand for legal services that may be accessed at any location and at any given time. It is accessible; thus, clients can easily get legal advice/ services without having to visit a physical law firm. The general trend for digital change across the economic sectors is being seen in the legal industry as well. Digitalization is becoming more and more prominent in different spheres of life, including the context of legal services for businesses and consumers.

"Rise of Remote Work to Expand the Market"

Due to the restrictions of physical contacts, more people turned to online legal services during the pandemic. This change in a paradigm towards remote communication became permanent and most clients opt for online services even after the pandemic. Due to changes in the work patterns, the need for online legal services has been on the rise. Stakeholders in the legal practice and those in the consuming public are looking for adaptable systems for conducting business with minimal face-to-face contact. As to the private clients’ point of view, better protection from cyber threats and enhanced data security standards makes people willingly agree to avail themselves of online legal services, contributing to the market’s expansion. These factors are anticipated to drive the Online Legal Services Platform Market share.

RESTRAINING FACTOR

"Regulatory and Compliance Challenges to Potentially Impede Market Growth"

Online legal services mean dealing with highly confidential data, and thus create major security and privacy concerns. Some of the negative consequences of cyberthreats and data breaches are that potential users will not be able to trust online legal platforms anymore. The legal sector is for the most part a highly governed and thus the delivery of legal services online is not only bound by an intricate web of laws and regulations that may differ from one location to another. These incipient players have a problem because the well-established players with well-entrenched clients are other law firms operating as conventional law firms with established credentials and client base. Some clients may still retain traditional firms for the reason that they are more reliable and have prestige. These regulations can also prove expensive and difficult, which can slow down the market. The factors are anticipated to hinder the growth of the Online Legal Services Platform Market growth.

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ONLINE LEGAL SERVICES PLATFORM MARKET REGIONAL INSIGHTS

"North America is Dominating the Market with Advanced Technological Infrastructure and High Digital Literacy"

"The market is primarily segmented into Europe, Latin America, Asia Pacific, North America, and Middle East & Africa."

North America has preeminent technological foundation especially United States and Canada; they have favorable Leopold conditions such as high internet pave the speed and strong digital front. It enhances the adoption and implementation of online legal services due to the technological advantage. Legal structures and related policies in North America are progressively more encouraging of the digitalisation of the legal profession. Technologies like e-signature or e-dispute, videoconferencing for legal consultations, and virtual trials have emerged, which has contributed to development of online legal services. The population of North America tends to be highly digital literate rendering them innovative and receptive to embracing online services in the legal sector included. Consequently, it creates the need for digital legal solutions since the consumers are conversant with technology.

KEY INDUSTRY PLAYERS

"Key Players Focus on Partnerships to Gain a Competitive Advantage "

The Online Legal Services Platform Market is significantly influenced by key industry players that play a pivotal role in driving market dynamics and shaping consumer preferences. These key players possess extensive retail networks and online platforms, providing consumers with easy access to a wide variety of options. Their strong global presence and brand recognition have contributed to increased consumer trust and loyalty, driving product adoption. Moreover, these industry giants continually invest in research and development, materials, and smart features in Online Legal Services Platform, catering to evolving consumer needs and preferences. The collective efforts of these major players significantly impact the competitive landscape and future trajectory of the market

List of Market Players Profiled

• LegalNature [Canada]
• LegalZoom [U.S.]
• Incfile [U.S.]
• Rocket Lawyer [U.S.]
• Avvo [U.S.]

INDUSTRIAL DEVELOPMENT

March 2021: The latest industrial trend, that has emerged in the Online Legal Services Platform Market, is the use of blockchain for better security and information sharing in legal procedures. Such a manufacturer that sets the pace on such development is Seal Software that offers blockchain solutions for contract handling and legal departments.

REPORT COVERAGE

The study encompasses a comprehensive SWOT analysis and provides insights into future developments within the market. It examines various factors that contribute to the growth of the market, exploring a wide range of market categories and potential applications that may impact its trajectory in the coming years. The analysis takes into account both current trends and historical turning points, providing a holistic understanding of the market's components and identifying potential areas for growth.

The research report delves into market segmentation, utilizing both qualitative and quantitative research methods to provide a thorough analysis. It also evaluates the impact of financial and strategic perspectives on the market. Furthermore, the report presents national and regional assessments, considering the dominant forces of supply and demand that influence market growth. The competitive landscape is meticulously detailed, including market shares of significant competitors. The report incorporates novel research methodologies and player strategies tailored for the anticipated timeframe. Overall, it offers valuable and comprehensive insights into the market dynamics in a formal and easily understandable manner.